Speakers

Bhagirath Pandya

Bhagirath Pandya

Subject Matter Expert – AI & Chatbot,

Softweb Solutions Inc.

Nimesh Hadiyel

Nimesh Hadiyel

Enterprise Solution Manager,

Softweb Solutions Inc.

About Webinar

We know that the BFSI industry is highly competitive and organizations try to go the extra mile to engage with their customers. A smart chatbot is part of the new technology wave for BFSI industry that will bridge the gap between an enterprise and its consumers.

Join us in this webinar and learn the capabilities of a smart chatbot, which has the potential to bring a huge change in customer experience. If you are a digital marketer, business owner, banking and insurance professional, marketing expert, or a stockbroker, then this webinar is for you.

By attending this webinar, you will understand how a chatbot can help with conversational banking, and how you can deliver a better customer experience. We will also show BFSI-specific use cases of a smart chatbot and how you can leverage it, so don't miss out!

Agenda

  • Introduction to chatbot – The intelligent assistant
  • Capabilities of a smart chatbot
  • Current chatbot adoption in BFSI
  • Challenges of BFSI industry
  • Chatbot use cases in BFSI
  • Chatbot demo
  • Chatbot development & implementation strategy
  • Q & A