It is a crucial and challenging task to handle a mobile workforce for efficient field service operations. When you don’t have the right tools in place, it becomes difficult to manage service agents, mobile employees, dispatchers and managers. An AI-powered field service management system like Salesforce Field Service Lightning (FSL) helps you to keep track of mobile workers, organize schedules, vehicles, products, deliveries, etc.
With FSL implementation, your organization can streamline complex processes, improve collaborations, increase field service operational efficiencies and provide mobile support to field employees.
87% of executives believe it is important that their company invests in field service technology.
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