Optimizing the agility for third-party logistics (3PL) organizations using RPA

The logistics and transportation industry is one of the most affected by today's changing economy, expecting to meet higher regulatory standards. Unfortunately, 3PL companies are still hesitant to use robotic process automation (RPA) to automate their critical processes. They prefer to rely on a time-consuming, error-prone human workforce instead. This scenario necessitates understanding what role digital transformation and process automation play in helping businesses compete in today's market.

“According to McKinsey Global Institute, 3PL is backbone of the global business ecosystem and the third-most potential entrant for process automation.”

This whitepaper outlines the common issues that lead 3PLs to utilize RPA, analyze how RPA may help resolve them and presents examples of RPA in the 3PL industry.

Key RPA use cases for 3PL companies:

• Freight management
• Compliance management
• Tracking and tracing
• Document management
• ERP/CRM integration