Softweb Solutions Inc.

Insights

 

Customer Care Chatbot Development Package

Smartphones have made it is easier for customers to demand immediate responsiveness and on the other hand, companies are expected to deliver fast, reliable customer service across channels. To make things easier for companies, we provide customer care chatbots development services, which free up their staff and lead to higher customer satisfaction by providing human-like assistance to customers.

“According to Gartner, customers will manage 85% of their relationship with an enterprise without interacting with a human by 2020. ” – Gartner

Customer care smart bot features include:

  • Customer services
  • Account management
  • Purchase/buy
  • Ticket management
  • Personal experience

To know more, download the package.

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