A chatbot is a service to hold conversations with humans, which is powered by rules and AI (artificial intelligence). Chatbots are becoming the newest standard of automation in the software space as they make user interaction seem more personal and improve customer experience. Softweb Solutions can help companies build chatbots to help them provide an unparalleled experience to their customers and automate quite a few tasks.
“According to the survey conducted by Business Insider, nearly 80% of companies have already used or planned to use chatbots by 2020.”
Task specific chatbots:
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