Softweb Solutions Inc.



Augmented Reality - Unleashing innovation in field service

For any enterprise, whether medium or large, field service is a vital component of customer service. A lot of leading organizations have already adopted AR-based field service solution integrated with headsets, tablets, and smartphones and witnessed enhanced productivity and reduced costs. An AR-enabled field service application/ HUD can empower the crew to perform a lot of on-site activities from machinery installation, assembling, maintaining, spare parts replacement, troubleshooting, to problem identification impeccably and within the predetermined time-frame.

"By 2022, the global field service market is estimated to be worth $4.45 billion"- Stratistics MRC

In this whitepaper, we will talk about the following points:

  • Introduction – Augmented reality-based field service management
  • Challenges faced by field service engineers using the traditional approach
  • Augmented Reality – An advanced approach for field service
  • Five uses of augmented reality in the field service industry
  • Advantages of augmented reality in field service
  • Early adopters of AR technology in field service

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