With the digital revolution, chatbots are moving ahead rapidly. Effective chatbots have demonstrated a deeper understanding of users and have allowed quick initiation of chatbots that result in quality user experience. Chatbots have even successfully embraced artificial intelligence (AI) and has created a wider reach of automation of the chatbot trend. Many industries are adopting chatbots for multiple purposes and leveraging automation in various areas of operations.
"66% of millennials (age 18-34) prefer to use chatbot for 24 hour service."
In this whitepaper you will learn everything about chatbots, including: