Softweb Solutions Inc.

Case Study

 

A Cost Comparison Tool for Users of an Internet-based Postage Services Provider

Stamps.com, the leading Internet-based postage services provider, has a partnership with USPS based on which it offers its customers shipping services. To show to its customers that USPS offers the best shipping rates, Stamps.com needed an application that would display an accurate comparison of USPS and UPS rates.

Softweb Solutions created the application Eagle Eye for Stamps.com which successfully fulfilled this mission. The app helps Stamps.com attract more customers using this comparison tool. UPS customers can see that using Stamps.com along with USPS saves them money. Even filing for refund claims is made easier with this app. The app also lets users print USPS shipping labels and keep a track of the savings generated.

“Mobile app users spend 24 percent more on in-app transactions than on upfront app payments” -Gartner

Key Benefits

  • Stamps.com is able to attract more customers using this comparison tool
  • The company can lure UPS customers to its services with this application
  • Filing for refund claims is easier now for customers of stamps.com
  • Users can easily print USPS shipping labels directly through the Eagle Eye interface
  • Eagle Eye makes tracking easy with its “Savings Report” feature that stores all information

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