Softweb Solutions Inc.

Case Study

 

PROVIDING SALESFORCE CRM AS A SOLUTION FOR THE LEADING MANUFACTURER

A leader in the manufacturing industry since last 25 years was looking for a way to get reports based on multiple sources of data that was yielding inconsistent reporting between marketing and sales reports.

“Salesforce dominated in 2015, with a 21.1% annual growth rate and absolute growth of over $902M in CRM revenue, more than the next ten providers combined.” – Forbes

Softweb Solutions suggested this solution to help the client in becoming more agile and customer focused. The integrated CRM solution based on cloud supports them for customer engagement, partner relationship management, field services technology, the configuration of price quote automation and improved demand forecasting. With some unique CRM features, the client gets the multiple advantages from the same platform.

Benefits:

  • Satisfying customer needs and demands.
  • Enhance risk management activities.
  • Track and protect specification and process control
  • Support and enhance quality management practices.
  • Strengthen recall protection protocols.
  • Track and manage inventory systems.

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