Softweb Solutions Inc.

Case Study


Efficient CRM System for a Healthcare Organization

A CRM system is required for every business to manage business relationships and the information associated with them. HeartWare wanted Softweb Solutions to develop a CRM system that will focus more on quality leads as well as clever management of the opportunities coming in. Our solution provides 360 degree view of customers and business operations while ensuring complete data security.

“Healthcare professionals use mobile devices for mobile health (mHealth) services as well, which is predicted to be a $26 billion market globally by 2017, according to the 2013-2017 Mobile Health Market Report by Research2Guidance. ”

Key Features

  • Customized reports and dashboard
  • Customer account matrix
  • Workflow for business processes
  • Secured record sharing
  • Outlook integration

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