About Event

User Experience is key when developing any application and is a necessary component of Agile Development. Service Design takes UX further by involving more stakeholders and understanding their emotional journeys and reactions to a product or service.

This isn’t about user experience at the surface. This is about the in-depth relationships, emotions and contributions each user has to the success of a company’s services, branding and overall product development. Learn more about UX with Service Design and how it can shape the best experience for your company’s latest project.

Event Highlights:

  • Breakfast
  • UX with Service Design Overview
  • User Role Workshop – Empathy, Journey-mapping and Trends in Service Experiences
  • Closing Q&A


Heather Maddalozzo

Heather Maddalozzo

Senior Project Coordinator and UIUX Lead
Prasad Bhojak

Prasad Bhojak

Enterprise Solutions Manager