Where
Tech Nexus (Conference Room C/D)
20 N. Wacker Drive, Suite 1200, Chicago, IL

Speakers

Heather Maddalozzo

Heather Maddalozzo

Senior Project Coordinator,

Softweb Solutions

Chad Dirks

Chad Dirks

Engagement Director,

Softweb Solutions

About Event

The rising popularity of chatbots is obvious, and more importantly, crucial in current technology. Though chatbots are on-trend, the impact of chatbots is still in its infancy, especially when it comes to experiences and design. In this event, we will discuss how chatbots influence consumers with regard to the user experience, interface design and realistic use cases. We will also address the challenges designers are facing when working with conversational UX, and how they can keep up with this evolving digital experience.

Agenda

  • Chatbots overview
  • Trending in 2017
    • -   Message recognition
    • -   Conversational AI– voice recognition Siri, Alexa, Google Home, Cortana, etc.
  • Chatbots and UX: User expectations
  • Chatbots today
  • Next trends beyond 2017: AR, UX, or messaging
  • Challenges in designing chatbots
  • Designing chatbots – Current recommended tools
  • Demos
  • Q & A