Softweb Solutions Inc.

Case Study

 

An Extensible Mobile CRM App for Sales team

Nothing could be more important to a sales force than mobility. Mobile CRM simplifies the access and interaction with customer data while on the move. Our client, EMKAY, is one of the top ten fleet management solutions/service providers in the fleet industry today. EMKAY desired a mobile CRM app that will seamlessly integrate with the existing system and provide a complete list of customers located in same or nearby location where sales executive is located. Users can also give customer feedback immediately to the client by filling form and sending an email.

“The customer relationship management market will be worth $27.5 billion worldwide in 2015. Rising to $36 billion by just 2017.” -Gartner

Business Benefits

  • Access customer addresses on the move
  • Geo-location based application
  • Provides Email notifications
  • Provides feedback
  • Improves sales follow-up accuracy
  • Add/update customer information

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